Delivery Information

Delivery Information
Last updated: August 2026

At LoamLines Cycle Tyres & Supply, we aim to get your order dispatched quickly and delivered safely.

Delivery Charges
Delivery charges are shown at checkout before you complete your purchase.
Free delivery is available on orders over £20, subject to the delivery options and terms displayed at checkout.
Dispatch
Orders are normally processed and dispatched as soon as possible after payment has been received.
Orders placed on weekends or UK public holidays will normally be processed on the next working day.
If there is likely to be a significant delay in dispatching your order, we will contact you using the details provided when placing your order.
Delivery Times
Delivery times depend on the delivery service selected at checkout and the destination.
Estimated delivery times are provided as guidance and are not guaranteed.
Once your order has been dispatched, responsibility for delivery is passed to the relevant delivery provider, although we will assist with any delivery issues where appropriate.
Delivery Address
Please ensure that your delivery address is correct before completing your order.
We cannot accept responsibility for delays or additional costs caused by an incorrect or incomplete delivery address supplied by the customer.
If you realise that you have entered an incorrect address, please contact us as soon as possible. We will do our best to help, but cannot guarantee that an address can be changed once an order has been dispatched.
Tracking
Where tracking is available, tracking information will be provided once your order has been dispatched.
Please allow some time for tracking information to become active after the parcel has been collected by the delivery provider.
Delayed or Missing Deliveries
If your order has not arrived within the expected delivery timeframe, please contact us so that we can investigate.
We may need to contact the delivery provider to obtain further information.
If an order is confirmed as lost in transit, we will work with you to resolve the issue in accordance with your statutory consumer rights.
Damaged Deliveries
If your parcel arrives visibly damaged, please contact us as soon as possible.
Where possible, please take photographs of the packaging and the goods, as these may assist us when investigating the issue with the delivery provider.
International Delivery
At present, delivery availability and any applicable charges for destinations outside the UK will be displayed at checkout where international delivery is offered.
Customers are responsible for any customs duties, import taxes or other charges that may apply to international orders, unless otherwise stated at checkout.
Contact
If you have any questions regarding delivery, please contact us through our Contact Us page.